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Why am I having trouble ordering parts?

If you’re having trouble ordering parts, we’re here to help! Check out these resources for troubleshooting part files for potential design or export errors.

  • If you still have trouble ordering after troubleshooting, re-exporting, and re-uploading your design file, please feel free to contact us at support@sendcutsend.com. Just let us know which design program you’re using and attach the file to your email. We’ll be happy to check it out!

In Summary

Why am I having trouble ordering parts?

We have an abundance of resources to help you troubleshoot why you may be having trouble ordering parts from us.
FAQ: Why can’t I get a quote?
Bending FAQs
Getting Started With SendCutSend
Design Guidelines
If you still have trouble ordering after troubleshooting, re-exporting, and re-uploading your design file, please feel free to contact us at support@sendcutsend.com.

Start your first SendCutSend project today!

Upload your CAD design or use our parts builder and get a free instant quote on your custom laser cut parts, all delivered to your door in a matter of days.